![]() ![]() There are 2 options if I remember, community support or live chat - I clicked live chat and that's when it all went wrong. I got to the page with the live chat taken from the support tab on the main Windows 10 ISO download page. Please note the computer 'was not' connected to the internet when I ran any of these tools so the database was not been updated.Ĭan somebody at Spybot please tell Microsoft about the fact their live chat is being taken over? I have looked for an email address but I can't find one. I used a USB to download registry backup tool Farbar and aswMBR. Is there any instructions on how to make the logs for you without being connected to the internet please? I presume anything I do will have to be by USB now. ![]() The PC will switch on and I can access my files it seems, but I just cannot do anything to repair it. I have not connected that PC to the internet since because I presume it will get connected to them. I powered the PC down and tried to do a restore, but I can't, all my restore punts are gone and the PC won't reset while keeping my files. To cut a long story short, it wasn't Microsoft, someone hacked my PC, took over my mouse and a window popped up saying we have put a virus on your PC pay money on this number to remove it. However, there was also a link for live chat so I clicked it to get a fast answer. I couldn't so I went to the support tab to ask the community. So, today I went onto Microsoft's Windows 10 ISO download page to find the version. I went online to find info on this and I discovered that I needed an ISO of my exact version and build. ![]() Recently, I have been having a few issues with Windows 10 crashing, so yesterday I ran the sfc scannow and restore health command.Ĭorrupt files were found, but Windows wanted the source files. I am running Windows 10, which was Windows 7, which started off as Windows Vista. ![]()
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